E-scooters in Porto Alegre: JET and Whoosh, what a ride costs, where to ride and where to park

Which e-scooter apps work in Porto Alegre?

Two operators rent out stand-up e-scooters in Porto Alegre:

• Whoosh, with yellow scooters, running since late October 2023. You sign up with a phone number, an e-mail address and a card or a Pix top-up; its terms say it may also ask for your CPF, Brazil’s taxpayer number.
• JET, with blue scooters, running since 6 April 2024, when the Prefeitura (the city government) authorised about 650 of them, with some 120 digital stations in the Centro Histórico, Praia de Belas, Menino Deus and Cristal. In Brazil you rent them in the Go Jet app.

A third firm the city had authorised by April 2024, Adventure, a start-up from Rio Grande do Sul with orange scooters, had stopped running in Porto Alegre by July 2025, the Jornal do Comércio reported.

Whoosh and JET came in under a 2019 city decree. Decree 23.782 of 19 May 2026 replaced it: every operator now needs accreditation (credenciamento) from the urban mobility department, the Secretaria Municipal de Mobilidade Urbana (SMMU), and the city’s transport and traffic company, EPTC (Empresa Pública de Transporte e Circulação). The call, announced on 8 October 2026, stays open for 60 months, and firms already running must sign up; by 25 October the city had named no accredited firm. The decree sets no cap on scooters and leaves the price to each operator.

New to shared e-scooters? See how to rent an e-scooter.

How much does electric scooter rental in Porto Alegre cost?

Each app shows the price before you start, and neither operator publishes a Porto Alegre rate on its website. Prices change with demand, and JET charges paused time like riding time.

The last figure the city published is Whoosh’s pay-as-you-go rate, in an EPTC notice of 17 July 2024: R$2 to unlock plus R$0.80 a minute, or R$10 for a 10-minute ride. That is over two years old. Whoosh adds accident insurance unless you switch it off. A Whoosh Pass (7 days, 30 days or a year) removes the unlock fee, not the per-minute price.

Go Jet’s terms (revised August 2026) make you liable for fines, seizures and removal costs, but set no amounts.

Where can you ride an e-scooter in Porto Alegre?

Decree 23.848 of 9 July 2026 sets where e-scooters, rented or your own, may go. It applies Brazil’s national rule, CONTRAN Resolution 996 of 2023, which prevails wherever the two conflict.

Pedestrians always have priority, and on the road you obey the traffic lights. Both operators limit their scooters to 20 km/h, and Whoosh slows its scooters to 9–15 km/h in restricted areas its app marks in orange.

Get off and push across pedestrian crossings. The decree requires it. EPTC’s agents may stop you, warn you and hold the scooter for a while, and they report a shared scooter’s rider to the operator.

EPTC goes further: in April 2025 it advised against riding on the road at all, and told riders to use the pavement, at no more than 6 km/h, where there is no cycle lane.

Where to park a JET or Whoosh scooter

You may leave a shared scooter only at a place the operator has set and EPTC has approved. These virtual stations (estações virtuais) are marked spots, not docks.

• Whoosh: end the ride at a “P” on its map and take a photo of the parked scooter. Whoosh aims to keep one within 200–300 metres. Anywhere else costs R$40.
• JET: end the ride at one of its parking places (estacionamentos). Go Jet’s terms tell you to follow the parking rules the app shows and to send a photo when it asks.

The city bans parking where a scooter blocks pavements, crossings, dropped kerbs, entrances, hydrants or bins, on the carriageway outside a marked bay, and under a bus shelter. Once the city or a passer-by reports a badly parked scooter, the operator must remove it within an hour in the central area (from the waterfront out to the 3ª Perimetral and the Nonoai, Campos Velho and Pedro Américo Leal avenues) and within two hours elsewhere.

Age, helmets and the other rules

CONTRAN puts e-scooter riders under the same traffic rules as cyclists, and the city decree lets EPTC apply the traffic-code penalties CONTRAN names for riding where you may not. Operators must also warn, fine, block or ban riders who break the rules.

Where to find JET and Whoosh scooters in Porto Alegre

At 12:51 local time on Sunday 25 October 2026 the map of Porto Alegre showed about 3,100 standing scooters: 1,700 JET and 1,400 Whoosh. That is a snapshot, not the size of either fleet, and scooters on a ride don’t appear.

On the Prefeitura’s official bairro (district) boundaries, every one stood inside the city, in 33 of its 94 bairros, and none in Canoas, Alvorada, Viamão or Cachoeirinha. More than two in five stood in the Centro Histórico (about 700) and Praia de Belas (610); then came Cidade Baixa (180), Moinhos de Vento and Cristal (150 each), Rio Branco (140) and Menino Deus (130). Whoosh reached further north-east: about 130 of its scooters in Boa Vista, Jardim Europa, Três Figueiras, Cristo Redentor and Passo da Areia, against four of JET’s.

The map shows Go Jet and Whoosh: each Whoosh scooter’s charge and range, and each JET scooter’s charge. It shows no prices, stations, zones or hours; the apps do. At the end of the Trensurb line it also shows JET in Novo Hamburgo. Both operators run in São Paulo too: see e-scooters in São Paulo.

The Orla, the Trensurb and the city’s bikes

The Orla do Guaíba is the waterfront park along Avenida Edvaldo Pereira Paiva. Its first stretch, the Orla Moacyr Scliar, runs 1.3 km from the Usina do Gasômetro to the Rótula das Cuias with a cycle track and a footway; in 2021 the city handed it, with Parque Harmonia, to GAM3 Parks on a 35-year concession. The Orla’s limit is 10 km/h; in parks such as Parque Farroupilha (Redenção) and Parcão (Parque Moinhos de Vento) it is 6 km/h, and riders must be at least 14. We found no park or concessionaire with stricter rules.

Trensurb’s metro line, from Mercado in the centre to Novo Hamburgo, takes your own e-scooter on the same terms as a bike: on weekdays 05:00–05:30, 09:00–16:00 and 19:00–23:00, all day at weekends and on holidays, in the second car; folded, at any time. Not a shared one: Whoosh charges R$80 for taking its scooter on the metro.

BikePOA, the city’s docked bike share, is run by Tembici: you rent its bikes in the Bike Itaú app or, since June 2023, the Uber app. In October 2023 it reached 100 stations and 1,000 bikes, half of them e-bikes assisted up to 25 km/h. The map doesn’t show it.

Did you know?

• The 2024 floods stopped the scooters. They were taken off the streets in May 2024; Whoosh was back with about 1,000 in June, and JET with 100 in mid-July.
• Scooter fares help pay for cycle lanes. Under the 2026 decree, operators must put 5% of their gross takings in Porto Alegre into cycle lanes, pavements, signs and paint the city chooses.
• A million rides in 18 months. Whoosh counted more than 1 million rides and 160,000 users in Porto Alegre between October 2023 and April 2025.